CWC Behaviour Support

About CWC Behaviour Support

CWC Behaviour Support (CWCBS) is a boutique, NDIS-registered provider (ID: 4050169500, ABN: 11680111844) of behaviour support services based in the Sydney region. Our dedicated team of five specialised practitioners provides high-quality support to people with autism spectrum disorder (ASD), intellectual disabilities (ID), and/or psychosocial disabilities. We also have specialised team members who are NDIS and AHPRA registered to provide psychology services. Beyond direct participant support, we offer tailored professional development events for a range of community service organisations. Our practitioners focus on strong collaboration within each service and at a clinical level, participating in intensive internal peer-to-peer clinical supervision to ensure our practice is always at its best.

Our Mission and Philosophy

At CWC Behaviour Support, our mission is to empower NDIS participants to live lives of greater independence, choice, and control. We achieve this by delivering high-quality, person-centred behaviour support services through a collaborative, coaching-style approach.

Our focus is on genuinely upskilling the participant themselves, their formal supports (such as direct support workers), and their informal supports (including families and natural networks). We believe in sharing our expertise and knowledge, providing the essential frameworks and information to increase capacity through Positive Behaviour Support (PBS).

Ultimately, our mission is to make our direct involvement redundant by empowering clients and their support networks with the knowledge and skills to independently thrive. Beyond individual supports, we are dedicated to contributing to a broader uplift in the quality of services and safeguarding practices across the entire community sector for all people with disability.

CWC Behaviour Support Services

Service Overview

At CWCBS, we are committed to providing high-quality, person-centred supports that help individuals achieve their goals. We offer a range of services designed to meet diverse needs, all delivered by our experienced and specialised team.

NDIS Participant Services

Our NDIS-funded services are delivered in line with the NDIS Pricing Arrangements and Price Limits Guide 25/26.

Behaviour Support (Improved Relationships):
- Specialist Behavioural Intervention Support (11_022_0110_7_3): $232.99 per hour
- Behaviour Management Plan including Training (11_023_0110_7_3): $232.99 per hour
Psychologist Supports (Improved Daily Living &/or Capacity Building):
- Assessment Recommendation Therapy or Training Supports - Psychologist (01_701_0128_1_3): $232.99 per hour
- Assessment Recommendation Therapy or Training - Psychologist (15_054_0128_1_3): $232.99 per hour
Pricing: For the current rates and more detailed information, please refer to our NDIS Pricing Changes for 2025/26 (Easy Read) document and our CWC Behaviour Support Services Policy (Easy Read).

Clinical Supervision for Practitioners

We provide professional supervision to other practitioners, supporting their clinical practice and professional development. Our services are tailored for practitioners assessed as:

Proficient / Advanced / Specialist: $125 - $200 per hour
- Please note: At this time, we do not have the capacity to provide supervision services for practitioners assessed as "Core" status or below. For all enquiries, including plan reviews, please contact us at info@cwcbehavioursupport.com.au.
Specialised Consultations & Second Opinions
- We offer one-off, specialised consultations for individuals, families, or professionals seeking specific advice or a second opinion on a particular situation. Services are quoted on a case-by-case basis to meet your specific needs. To request a quote, please email info@cwcbehavioursupport.com.au.

Professional Development & Training

CWCBS offers bespoke professional development events, including workshops and courses, tailored to your organisation's needs.

Half-day event: $800
Full-day event: $1,200
Two-day event: $2,000
For events lasting more than two days or for longitudinal training programs (which include content delivery, skill certification, and follow-up support), we provide a customised quote. Please note that these costs do not cover travel, accommodation, or other related expenses. For all questions about professional development events and to request a quote, please email info@cwcbehavioursupport.com.au.

Meet The Team

Chris Wood (Advanced Behaviour Support Practitioner, PP0004489)

My name is Chris Wood, and I have been actively involved in the positive behaviour support space since 2012 in various roles in the disability sector. I am currently an “advanced” behaviour support practitioner, according to the NQSC capability framework and work with adults with a diagnosis of Autism Spectrum Disorder. I have provided clinical supervision to more than 20 practitioners over recent years and specialise in knowledge in the regulated restrictive practice space. I have a strong passion for developing tailored training packages and delivering the content to groups of people.

Qualifications:

2009-2012: Bachelor of Arts (Psychology)
2013-2014: Masters in Disability Studies
2015: I have completed the longitudinal study with the Institute of Applied Behaviour Analysis (IABA) with Tom Willis
2017: Certificate IV in Training and Assessment (RTO/Tafe teaching)

Career Experience

2012-2021: Director of a multidisciplinary post-school program for adults with autism
2018-2019: Tafe NSW (night classes; Diploma of Community Services, Certificate IV in Disability and Certificate III in Individual support)
2017-2021: Worked at various RTOs, delivering various skill sets and the Certificate III in Individual support
2021-2024: Sole Trader contractor behaviour support practitioner at Ability Consultants
2023- NOW: Founder and active behaviour support practitioner at CWC PTY LTD.

Articles/External Releases:

Presenter at the Asia Pacific Autism Conference 2017
How do you respectfully guess the function of a behaviour of concern? (July, 2023)
Developer of “Functions and Formulations” Course (2022)
Developer of “Multi-Element Interventions” Course (2023)

Megan Friedman (Proficient Behaviour Support Practitioner, P1248248)

My name is Megan, but most people call me Megs. I’m originally from the United States and have lived in Sydney for over seven years—what began as a six-month trip quickly turned into home. I have a background in special education and nearly 15 years of experience in the disability sector. I’ve worked in various roles throughout my career, including support work, teaching, SIL, Special Olympics coaching, early intervention, and behaviour support. I’m currently recognised as a Proficient Behaviour Support Practitioner under the NQSC capability framework and primarily support autistic adults with co-occurring conditions. I’m particularly passionate about SIL transitions and improving workplace inclusion for neurodivergent individuals. My practice is strengths-based, relationship-driven, and grounded in ongoing learning and growth.

Qualifications

2010–2014: Bachelor of Science in Education (Illinois State University – Learning & Behaviour focus)
2022: Completed Verified Course Sequence in Applied Behaviour Analysis (Griffith University – ABAI approved)
2022–Current: Master of Applied Behaviour Analysis (Griffith University – in progress)
Learning in Practice: Autism in the Workforce Webinar – Created during my postgraduate studies at Griffith University as part of my Applied Behaviour Analysis coursework.

Career Experience

2007: Began support work in day programs and worked as an inclusion aide for summer camps
2012–2015: Mentored pre-service teachers through an urban education initiative after completing the internship myself — STEP-UP, part of the Chicago Teacher Education Pipeline (CTEP) at Illinois State University
2014–2016: Special education teacher in an autism-specific classroom on the southwest side of Chicago
2019–2022: Support worker and program coordinator at a multidisciplinary post-school program for adults with autism
2019–2023: Provided SIL and respite support across a range of settings
2023–2024: Sole trader contractor behaviour support practitioner at Ability Consultants

Hazel Nelson (Proficient Behaviour Support Practitioner, P0004885)

My name is Hazel, I am originally from Yorkshire in the UK. I studied nursing at Northumbria University in Newcastle Upon Tyne. After graduating from university in 2012, I came out to Australia for what was intended to be a short stopgap, and I never went back!

I have worked in the healthcare and disability sector for 18 years, holding various roles across different settings and countries. I began my career in hospitals in the UK, working in various departments, including emergency care and palliative care. I have also worked in community settings, residential care facilities, hospitals, and secure psychiatric units in the UK, Australia, and New Zealand. After settling permanently in Australia in 2015, I managed Supported Independent Living models across Sydney before transitioning into a Behaviour Support Practitioner role in 2019.

I am currently a 'proficient' behaviour support practitioner under the NQCS capability framework. I support a variety of individuals; however, my specialist area is those with psychosocial disabilities and forensic histories. I am passionately committed to facilitating hospital-to-community transitions, promoting inclusivity, challenging stereotypes, and breaking down barriers for individuals living with disabilities. One of my mantras is "where there's a will, there's a way."

Qualifications

2009-2012: Advanced Diploma in Adult Nursing, registered Nurse Program (Northumbria University, Newcastle Upon Tyne UK)
2022: Understanding Traumatic Brain Injury , University of Tasmania
2021: Project ECHO SLHD Adult Intellectual Disability Mental Health Program.

I have also undergone multiple training sessions and regular updates as part of my employment:

Mental Health First Aid and Comprehensive First Aid
Positive Behavioural Support and Complex Trauma Training
Effective and Congruent Supervision
Certificate in Medications Management including, administration of PRN Medications
De-escalation, Restraint Minimisation and Safe Restraint
Disaster Training (New Zealand Search and Rescue)
Management of Challenging Behaviour in Water and in Water First Aid Procedures (New Zealand Search and Rescue)

Career Experience

2008-2011: Support Worker / Nursing Assistant, The Dementia Care Partnership (UK)
2011-2012: Nursing assistant, Newcastle Upon Tyne Hospitals Trust
2012-2013: Disability Support Worker, Just Better Care and Quality Health Care (Australia)
2014-2015: Health Care Assistant / Case Manager, Manor Park Private Hospital (New Zealand)
2015-2021: Team Leader / Cluster Manager, Quality Health Care (Australia)
2021-2025: Behaviour Support Practitioner, Ability Consultants (Australia)
Now: Proficient Behaviour Support Practitioner, CWC Behaviour Support

Claire Cherrington (Specialist Behaviour Support Practitioner, P0003313)

With 17 years of experience in the autism spectrum disorder (ASD) space, including extensive work at Giant Steps, I'm a dedicated Specialist Behaviour Support Practitioner. Since 2018, I've specialised in developing proactive and person-centred strategies, with a particular focus on young adults with Level 3 autism and moderate to severe intellectual disability. My approach emphasises increasing or expanding a person's world through enhanced community access, diverse communication supports, a variety of personnel supports, and the development of a wide range of recreational skills. I have a strong interest in supporting individuals through significant life transitions, such as leaving school or moving into Supported Independent Living (SIL) or Short-Term Accommodation (STA), as well as navigating family and mental health crises. My goal is to ensure individuals have the tools and skills to thrive in their new environments.

Qualifications

2007-2011: Bachelor of Education (Human Movement and Health Education)
2015: Completed the longitudinal study with the Institute of Applied Behaviour Analysis (IABA) with Tom Willis

Career Experience

2008-2010: Educator at Giant Steps, Sydney
2011-2016: Teacher at Giant Steps Sydney
2017-2023: Head of Secondary at Giant Steps Sydney
2018-2025: Behaviour Support Practitioner at Giant Steps Sydney
2023-2025: Behaviour Support Practitioner at Adult Autism Services
2025-Now: CWC and Keystone Inclusive Supports

David Horne (Advanced Behaviour Support Practitioner, P0000180 & Registered Psychologist, PSY0002271184)

My name is David Horne and I am a Registered Psychologist and with experience providing Applied Behaviour Analysis therapy with people with moderate to severe autism and ADHD. I have worked as a school psychologist helping young people with anxiety, emotional regulation, autism and ADHD. I began working in the positive behaviour support space in 2019 and have worked with people of all ages with ASD (levels 1 to 3), intellectual disabilities (mild to profound), depression, anxiety, bipolar, aggression, communication difficulties, down syndrome, trauma, congenital rubella syndrome, and fragile X syndrome.

Qualifications:

2018: Bachelor of Psychological Science (Honours) – ACAP, Sydney, Australia
2017: Certificate IV in Human Resources – Tafe, Ultimo, Australia
2017: Bachelor of Psychological Science – ACAP, Sydney, Australia
2014: Diploma of Counselling – ACAP, Wynyard, Australia

Career Experience

2025-Now: Registered Psychologist/Specialist Behaviour Support Practitioner at CWC PTY LTD
2019-2025: Registered Psychologist/Specialist Behaviour Support Practitioner at Ability Consultants
2019: Provisional Psychologist working in school environments and private clinical settings
2019: Support worker assisting clients in their own homes and in the community
2017-2019: Applied Behaviour Analyst (ABA) Therapist working with children in their family home and centre
Prior to 2017: Worked in financial industry

NDIS Referrals

Current Capacity for NDIS Behaviour Support Services

At CWC, we believe in a person-centred approach from the very first interaction. When a referral is made, we don't automatically assign a practitioner. Instead, our available team members have a conversation with key stakeholders to ensure they are a good match for the individual and their specific situation. This collaborative approach helps us confirm that we are the right fit for you and your goals.

If we are unable to provide services at this time, we would be happy to share two to three alternative service provider contacts to help you continue your search.

Current Status:

Our team of five specialised behaviour support practitioners are currently supporting participants at full capacity. We anticipate there may be some availability for new referrals later in 2025.

Interested in joining our waitlist?

To express your interest in our behaviour support services and be added to our waitlist, please complete our online Waitlist Form.